terms & conditions

Pricing

All prices are quoted in Australian dollars inclusive of GST. Payments can be made by bank transfer or credit card using our secure online system.


Our Products

All products hand crafted by The Party Studio and our team may have slight variations between each individual item. The Party Studio reserves the right to replace any item/s in a package with an alternative item of equivalent value.


Exchanges & Refunds

In order to maintain a high level of quality, The Party Studio ensures that all products are in perfect condition before they are dispatched. In the unlikely event that you have received a faulty product, please contact us immediately by emailing info@thepartystudio.com.au to obtain a return code.

Returned products must be unused and in its original condition complete with packaging and returned within 7 days of receipt. Once the item has been received by The Party Studio, we will determine if the item is faulty. If a fault is detected, a full refund of the item price will be issued in the same way in which original payment was made. Return delivery is at the cost of the sender.


Privacy

The Party Studio respects the privacy of all our clients.  All personal details provided will remain with The Party Studio and will not be distributed to third parties.

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